The Manchester attack touched us all this week. Because we might live or work in the city. Because we might have visited recently. Or because we have, you know, a heart.
Headlines on the impact of artifical intelligence have ranged from predicting a doomsday where the robots take control to, more recently, exploring scenarios where humans and robots live together in harmony. Harry Clarke, head of research at Tällt…
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Post content director Jonathan Swift reflects on the relationship between children's television and insurance over the last four decades.
Start-ups have to go to great lengths to attract business, both literally and figuratively, writes James Stuart Clarke, head of sales and partnerships at Digital Fineprint.
Connected devices could help household insurers offer cheaper premiums to responsible homeowners, says Craig Foster, managing director of Homeserve Labs.
Before driverless cars take to the road, the public needs to be reassured about their safety and cyber risks need to be mitigated, write Deloitte partners Gurpreet Johal and Nigel Walsh. But once liability is clarified, insurers stand to benefit.
Post content director Jonathan Swift reflects on the Daily Mail coverage of insurers reportedly ripping off loyal customers, and asks if beneath the tabloid headlines there lies a home truth the industry needs to act on?
Insurers may not be saving that much money by cutting back on subsidence claims handling, notes Nick Turner, professional services director at Claims Consortium Group, arguing that triage and on-site inspections can help provide a smooth service and…
Incisive Insight Insurance Division content director and chair of the Post Digital Insurance Collective Jonathan Swift looks at the burgeoning insurtech scene in India and highlights a few start-ups to keep an eye on.
Underwriting behaviours can be embodied by three famous Donalds: Duck, Trump and Rumsfeld, observes Nick Dinsdale, portfolio manager at Covéa, adding that quantifying the known and unknown facts will help make informed decisions.
Design guru and sheriff of the written word David Whittam was brought tribute from Biba 2017 in the form of assorted freebies. Here he sorts the wheat from the chaff.
Digital advances will allow insurers to automate smaller claims, predicts Graham Gibson, chief claims officer at Allianz, warning that technological agility and customer focus will be key to survival.
If the Financial Conduct Authority restricted gross rate commissions on finance arrangements, brokers could feel a painful blow. However, they could claw back income elsewhere, argues Ravi Takhar, CEO of Bexhill UK, urging them to bring the premium…
Ahead of the annual conference of the British Insurance Brokers' Association in Manchester, Joel Markham, head of regional broker distribution at Ageas, shares his tips on how to leverage social media.
The powerful combination of improving digital technologies and data management solutions is having a significant impact on insurance pricing explains David Evans, managing director at the Collinson group.
Very few insurers effectively and proactively manage the relationship and performance of their panel law firms says Caroline O’Grady, partner at Coote O’Grady.
Nothing is truly resilient against hacking. There’s always a trade-off between utility and the cost of protecting those systems according to Mark Hawksworth, technology specialist practice group leader at Cunningham Lindsey.
So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…
James Stuart Clarke, head of sales and partnerships at Digital Fineprint, compares the start-up scenes of San Francisco and London in the second instalment of his behind-the-scenes look at insurtech disruption.
Most corporate data is ultimately used to feed financial systems and drive C-level decisions, so having the chief financial officer as an ally or even as a sponsor for your insurance core system transformation seems like an obvious choice. Adam Lamkin,…
‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…
The Association of British Insurers’ announcement that motor insurance premiums hit their highest recorded levels at the end of last year is another reminder that change is long overdue in the personal motor market. That’s coming but will it be enough?